Home Live Chat Operations Using the Right Sidebar (Visitor Info & Tools)

Posted on 2025-08-27

The Right Sidebar of the chat console gives operators important context about the visitor and access to tools for wrapping up or managing chats effectively.🧭 What’s in the Right Sidebar:📍 Visitor InformationLocation (country/city)Device & BrowserIP AddressSession duration📞 Visitor ContactIf collected via pre-chat form or entered manually, you’...

Read More

Still no luck? we can help!

Submit a ticket and we’ll get back to you as soon as possible.