Home Live Chat Operations Using the Right Sidebar (Visitor Info & Tools)
Using the Right Sidebar (Visitor Info & Tools)
0 Out of 0 Found HelpfulThe Right Sidebar of the chat console gives operators important context about the visitor and access to tools for wrapping up or managing chats effectively.🧠What’s in the Right Sidebar:📍 Visitor InformationLocation (country/city)Device & BrowserIP AddressSession duration📞 Visitor ContactIf collected via pre-chat form or entered manually, you’...
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