Home Live Chat Operations Using the Left Sidebar (Visitors, Chats, Agents)

Posted on 2025-08-27

The Left Sidebar in the Live Chat Console gives you access to real-time visitor tracking, chat filters, and a quick overview of agent status. It’s your control panel for live operations.👥 Visitors TabDisplays a list of all current website visitorsFor each visitor, you can see:IP addressLocationDevice/browser typeEntry time🔄 Visitor Views:All V...

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