Home Getting Started Setting Up Departments & Operators

Posted on 2025-08-20

Departments and operators are the backbone of your live chat team. This guide will help you organize your support or sales teams and assign the right people to handle incoming chats.🏢 Creating a DepartmentNavigate to User Management > All DepartmentsClick Add DepartmentEnter a Department Name (e.g., Sales, Support, Billing)Click SaveDepartment...

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