Still no luck? we can help!
Submit a ticket and we’ll get back to you as soon as possible.
Home Brand Customization Pre-Chat Form Setup
Pre-chat forms allow you to collect important visitor information before a chat begins. This helps you personalize responses and route chats to the appropriate department.📝 To Configure a Pre-Chat Form:Go to Brand Customization > Pre-ChatYou can customize the following:Greeting MessageWrite or update a welcome message that appears at the top o...
Read More
Submit a ticket and we’ll get back to you as soon as possible.