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Home Brand Customization Chat Assignment Rules
Configuring Chat Assignment Rules
0 Out of 0 Found HelpfulChat assignment settings determine how incoming conversations are distributed among your available operators. This ensures balanced workloads and fast response times.⚙️ To Configure Assignment Rules:Go to Brand Customization > Chat Assignment SettingsYou can adjust the following:🌀 Assignment Mode:Choose how chats are routed:Round Robin – Chats...
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