Operators are your frontline team members who handle live chats with visitors. You can add, assign, or remove operators from your NowChat system at any time.

👥 To Add a New Operator:

• Go to User Management > Operator Management
• Click Add Operator
• Fill in the following details:
• Name
• Email Address
• Phone Number 
• Role: Operator or Supervisor
• Assign to Department
• Click Save

The operator will receive an email with setup instructions to complete their account.

🛠 To Manage Existing Operators:

• Click the edit icon (✏️) to update operator details
• Click the trash icon (🗑) to remove the operator from the system
• Use filters to view operators by date
• You can also suspend operators temporarily if needed

Operators can only access chats and settings related to their assigned department and permissions.