Chat Settings (Attachments, Advertising, Branding)

Posted on 2025-08-22

This section allows you to control the behavior and branding elements inside your chat window — including file sharing, promotional banners, and visual assets.

⚙️ To Configure Chat Settings:

  • Go to Brand Customization > Chat Settings
  • You’ll see the following options:
  • Enable Attachments: Allow visitors and operators to share files in the chat window.
  • Show Advertise: Toggle on to display promotional banners inside the chat.
  • Upload Advertise: Upload a static image (e.g., campaign banners) to appear at the top of the chat.
  • Upload Chat Logo: Add your brand’s logo to be displayed in the chat header.
  • Upload Chat Button: Replace the default chat icon with your own image or animated GIF.
  • After adjusting any settings, click Save Changes.


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